Inaport for Microsoft CRM

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Overview

Inaport provides comprehensive data migration, data integration and data transformation for versions 4.x and 5.x (2011) of Microsoft Dynamics CRM and Microsoft Dynamics CRM Online.

Inaport is characterized by ease of use, exceptional matching capability, and a no-code approach. Despite its breadth and power, however, Inaport is affordably priced and has low ownership costs, ensuring excellent value without compromise.

Data Migration

Inaport provides full migration of legacy CRM systems, such as ACT! and GoldMine, to Microsoft CRM using free standard maps. For non-standard implementations, the full power of Inaport’s matching and data manipulation functions can be used to modify standard maps and set up custom maps, providing a cost-effective and realistic way forward for any migration. More

Data Integration

Inaport can be used to integrate your on-premise or hosted Microsoft Dynamics CRM system with other enterprise or external sources of data, and provides bi-directional data transfer. Typical examples include:

  • Automatically handle web databases, marketing campaigns, telemarketing
  • Populate and update Accounts with ERP data such as order history, products
  • Synchronize CRM data with other applications
  • Import leads from Excel, Access, text files
  • Update Accounts and Contacts from cleaned data
  • Accounting or ERP data into custom entities
  • Identify and block duplicates during data transfer

Typical steps of a data import or data transfer can be found here.

Matching

When importing data into a CRM system, it is vital to ensure that the correct records are updated and that duplicates are not created.

Inaport provides an array of sophisticated techniques for matching accounts, contacts and any other data in the CRM system. Different methods can be used in the same job for different types of records, allowing you to handle complex requirements an optimise performance. More information here.

Data Transformation

Customer data frequently requires reformatting to ensure consistent, accurate and clean information is transferred. Inaport provides an extensive library of functions for data transformation and manipulation; the ability to add new fields to incoming data; and the ability to perform extensive conditional tests on data to allow for action based on data quality.

A US based supplier of medical supplies and products for care at home has a legacy Oracle based system for holding patient and product information. Sales representatives need to access as many as 20 screens to gather patient information, current product usage, and health insurance status.

Inaport was used for initial load of patient data from the legacy system into Microsoft CRM, and for regular scheduled import and update of all the patient, product, therapy, insurance, physician and product data from the Oracle system.