Contact Technical Support

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Before you contact support with your error message, please check the following points:

  • Have you posted your question on the Priority Support Forum?
  • Have you upgraded to the latest version?
  • Do you have a valid license?
  • Has your license Software Assurance subscription expired?
  • Do you have a Professional license if you want to export data?
  • Have you checked the FAQ's and the KnowledgeBase in the forums?

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